Privacy Policy

Privacy Policy

At Sooqz.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

• Personal Information: When you create an account, post ads, or interact with our site, we may collect personal information such as your name, email address, phone number, and location.
• Usage Data: We collect information about your interactions with our website, including your IP address, browser type, device information, and pages visited.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze site usage, and provide personalized content.

2. How We Use Your Information

• Account Management: To manage your account, process transactions, and provide customer support.
• Service Improvement: To analyze usage patterns and improve our website and services.
• Communication: To send you updates, newsletters, promotional materials, and respond to your inquiries.
• Legal Compliance: To comply with legal obligations and protect against fraudulent activities.

3. Sharing Your Information

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or delivering services.
• Legal Requirements: We may disclose your information to comply with legal requirements, respond to lawful requests, or protect our rights and the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

• Access and Update: You can access and update your personal information through your account settings.
• Opt-Out: You may opt-out of receiving promotional communications by following the unsubscribe instructions provided in the emails or contacting us directly.
• Cookies: You can manage your cookie preferences through your browser settings, although disabling cookies may affect the functionality of our website.
• Account Deletion: You have the right to request the deletion of your account and associated personal data. Please see Section 10 below for detailed instructions.

6. Third-Party Links

Our website may contain links to third-party sites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of any such information, we will take steps to delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: Dubai, United Arab Emirates.

10. Account Deletion and Data Retention

How to Delete Your Account:
If you have created an account on Sooqz.com, you can request the deletion of your account and associated personal data at any time. You can do this through the following methods:

• Via Website: Log into your account, go to "Account Settings," and click on the "Delete Account" button. Follow the on-screen prompts to confirm.
• Via Email: If you are unable to access your account, you may send a deletion request to [email protected] from the email address associated with your account. Please include "Account Deletion Request" in the subject line.

What Data is Deleted:
Upon a verified deletion request, we will permanently delete or anonymize the following data:

• Your personal information (name, email address, phone number, location).
• Your account login credentials.
• Your active advertisements and listings.
• Your usage data and interaction history.

What Data is Retained (Retention Period):
Please note that we may retain certain data for a limited period as required by law or for legitimate business purposes:

• Legal Compliance: We may retain transactional records and data required for tax, legal, or regulatory compliance for up to 90 days (or longer if legally required) after account deletion.
• Fraud Prevention: We may retain limited data to prevent fraud, resolve disputes, or enforce our terms of service.
• Anonymized Data: We may retain anonymized data that cannot be linked back to you for analytics purposes.

Data Automatically Deleted:
If you do not log into your account for a period of 90 days, your account and associated data may be automatically deleted from our active databases in accordance with our data retention policy.

Thank you for trusting Sooqz.com with your personal information. We are dedicated to safeguarding your privacy and ensuring a secure experience on our platform.